Tourshalong.com

Question:

Why are tours labeled as Luxury Cruises, Comfort Cruises or Economy Cruises? What is the difference?

Answear:

Ours are classified according to the quality of the amenities and accommodations selected by the tour operator. The more in-room amenities, facilities and services a hotel has, the higher the rating, but you will be assured of clean, comfortable accommodations no matter what type of tour you choose. Budget tours typically range from $45 to $130 per person, per day, plus airfare. First-class tours typically range from $80 to $275 per person, per day, plus airfare. Deluxe tours typically range from $100 to $400 per person, per day, plus airfare. Luxury tours typically range from $400 to $600 per person, per day, plus airfare.

Question:

Does the cruise price include transfer from Hanoi to Halong Bay?

Answear:

Yes! At tourshalong.com, we offer freely round trip transfer for every Halong Bay Cruises! Customers don`t have to pay any extra cost for transfer

Question:

How long does it take to get to Halong Bay?

Answear:

It takes 3.5 hours if by private car & 4 hours if by shuttle bus! It also depends on traffic condition, sometimes it takes longer than normal or shorter if good condition! Customers will have 30 minutes for short break in the half way!

Question:

What time will be arrived at Hanoi after the trip?

Answear:

Private transfer option: It depends on check out policy of each cruise ship! If you book Emeraude Classic Cruises, you will check out around 10:30 am so you can arrive at Hanoi Downtown around 2:00 pm. Other Cruises normally check out from 11:00 am to 12:00 am so you will arrive at Hanoi around 3:00 pm to 4:00 pm! Shuttle Bus transfer option: It depends on check out policy of each cruise ship! If you book Emeraude Classic Cruises, you will check out around 10:30 am so you can arrive at Hanoi Downtown around 2:30 pm. Other Cruises normally check out from 11:00 am to 12:00 am so you will arrive at Hanoi around 3:30 pm to 4:30 pm!

Question:

What time can I arrive at airport from Halong Bay if I book private Car?

Answear:

It depends on check out policy of each cruise ship! If you book Emeraude Classic Cruises, you will check out around 10:30 am so you can arrive at airport around 2:00 pm. Other Cruises normally check out from 11:00 am to 12:00 am so you will arrive airport at 3:00 pm to 4:00 pm!

Question:

What time can I arrive at airport from Halong Bay if I join with group on shuttle Bus?

Answear:

According to shuttle bus policy: We only provide customers one route: Hanoi – Halong Bay – Hanoi! It depends on check out policy of each cruise ship! If you book Emeraude Classic Cruises, you will check out around 10:30 am so you can arrive at Hanoi around 2:00 pm! You will spend one hour from Hanoi downtown to airport! You will arrive at airport at 3:00 pm. Other Cruises normally check out from 11:00 am to 12:00 am so you will arrive airport at 4:00 pm to 5:00 pm!

Question:

Are drinks and beverages included in a cruise trip?

Answear:

No! Drinks & beverages are not included in the price! Cruises offer welcome drink as complimentary! Other drinks & beverages will be paid by passengers! However, there are 2 hi-end luxury cruises: Paradise Peak & Emperor Cruises offer unlimited flow of FREE drinks (Soft drinks, beers, whisky & house wine)

Question:

Is cruise trip included Entrance fees, sightseeing tickets, all taxes & services charge?

Answear:

Yes. Cruise trip is included all entrance fees, sightseeing tickets, taxes & services charge

Question:

Can I order kid meals and special, vegetarian food?

Answear:

Yes, you can. Most of cruises in Halong Bay will happily serve any of your special requests. However, please kindly be reminded that you should make notes with tourshalong.com well in advance so we can have more time to prepare the most perfect meal for you and your kids!

Question:

Is family cabin available on every Cruise?

Answear:

Yes. Most of cruises in Halong Bay provide family cabin set up! You can book the cruise trip with family cabin (normally one double cabin (01 Double Bed) for parents connect with one twin cabin (02 single beds) for children. Triple Cabin for 3 people are also available in almost Cruises!